1. PRICE VARIATION  Prices shown on the website are sample prices only. These are based on the Company's current costs of production and are subject to amendment, without notice at any time.
  2. VAT.  All prices shown or quotations given, are exclusive of VAT which shall be charged at the current standard rate on all orders where applicable.
  3. ACCEPTANCE OF ORDERS  Any quotation submitted by Highland Print is an invitation to treat only and no contract subsists until Highland Print accepts your order. Our quotation is based on these conditions and subject to any special conditions set out or referred to in this quotation. Any orders which you give Highland Print in relation to such quotation will only be accepted by Highland Print on the basis of such conditions. Any written or oral acceptance of your order by Highland Print shall be deemed to be on the basis of such conditions and not otherwise. The terms of these conditions constitute the entire agreement between Highland Print and the Customer and any other conditions or oral understanding are excluded.
  4. PRELIMINARY WORK  All work carried out at the Customer's request, experimentally or otherwise shall be charged.
  5. SPECIFICATION  All weights, measurements and specifications quoted by Highland Print are nominal and subject to manufacturing tolerances. Exact conformity with submitted samples cannot be guaranteed. Pigmented materials are subject to colour variation.
  6. COPY  A charge may be made to cover any additional work involved where copy supplied is not clear or legible.
  7. PROOFS  Proofs of all work is usually supplied free of charge, unless otherwise advised in advance. Proofs submitted to the Customer must be checked and signed by the Customer as a true and correct copy. Highland Print shall incur no liability for any errors not corrected by the Customer in proofs submitted. When layout, type or style is left to Highland Print's judgement, changes then made by the customer may be subject to extra charge.
  8. DELIVERY  (a) Whilst every effort will be made to meet delivery dates agreed in faith, no guarantee is given or implied. Time shall not be of the essence and no liability can be accepted in the event of late delivery. (b) Unless otherwise specified the price quoted is for delivery of the work to the Customer's address as set out in the quotation. A charge may be made to cover any extra costs involved for delivery to a different address. (c) If express delivery is required, the Customer will be advised of any additional costs involved prior to commencement of work.
  9. PAYMENTS (a) payment for goods and or services shall be due either at the commencement of work, or at delivery as agreed at the time of order. (b) For Customers who have an agreed account, all payments shall be received in a timely manner according to the terms of the account. Highland Print reserve the right to withdraw or amend accounts at any time. (c) The ownership of goods delivered by Highland Print to the Customer will be transferred to the Customer when the Customer has paid all monies owed to Highland Print on any account whatsoever. However risk of good shall pass immediately on delivery and the Customer shall keep all goods adequately insured until full payment has been received by Highland Print. Until the date of payment the Customer, if Highland Print desires. is required to store the goods in such a way that they are clearly the property of Highland Print. If payment is overdue in whole or in part Highland Print may (without prejudice to any of its other rights) recover or recall the goods or any part of them and may enter upon the Customer's premises for that purpose. The conditions constitute authority for the third party authorised by Highland Print to enter upon any other premises wheresoever the goods are situated for the purpose of recovering the goods or any of them. Such rights include severance where necessary from realty.
  10. VARIATIONS IN QUANTITY  Highland Print will endeavour to deliver the correct quantity ordered, but quotations are conditional upon margins of 5% of the work in black only and 10% for other work being allowed for over's or shortages.
  11. CLAIMS  Advice of damage or delay of goods must be given in writing to Highland Print within three working days. In case of partial loss or non-delivery of goods, Highland Print should be notified in writing within five working days. Any other claims must be made in writing to Highland Print within fourteen days of delivery. In no circumstances will Highland Print be liable for any consequential loss or damage whatsoever. Proven liability shall be limited to replacement of work carried out on behalf of the Customer.
  12. QUALITY Goods are warranted to accord with the specifications agreed with the Customer in writing but may be subject to minor reasonable variation or if there is on such specifications to be within normal limits of industrial quality. All other warranties or conditions as to quality or description are excluded to the extent permissible. Highland Print accept no liability where the goods have been cut, printed or processed by the Customer. Liability in any case will be limited to the invoice value of the goods in question. On discovery of any defect in the goods the Customers shall give written notice to Highland Print within 72 hours of delivery to enable the complaint to be investigated before the remainder of the goods are used or returned, and no liability shall be attached to Highland Print hereunder unless and until the procedure has been carried out. Highland Print reserve the right to dispose of rejected goods for secondary applications.
  13. LIABILITY  Highland Print shall not be liable for any loss to the Customer arising from delay caused by circumstances beyond its control. Highland Print shall not be liable for indirect loss or third party claims occasioned by delay in completing the work, or for any loss to the Customer for delays in transit.
  14. STANDING MATERIAL  If Highland Print still hold any artwork which is the property of the Customer after the expiration of two years from the date upon which it was last used in relation to an order for the Customer, Highland Print shall then be at liberty to dispose of it in any way they think fit and be under no further responsibility whatsoever in relation to it.
  15. CUSTOMER'S PROPERTY  (a) Except in the case of a Customer who is not contracting in the course of a business nor holding himself out as doing so, Customer's property and all property supplied to Highland Print by or on behalf of the Customer shall while it is in the possession of Highland Print or in transit to or from the Customer be deemed to be at Customer's risk unless otherwise agreed and the Customer should insure accordingly. (b) Highland Print shall be entitled to make a reasonable charge for the storage of any customer's property left with them before receipt of the order or after notification to the Customer of completion of the work.
  16. MATERIALS SUPPLIED BY THE CUSTOMER  Highland Print will not accept any paper, board or other materials supplied by the Customer. Where materials specified by the Customer are used (against Highland Print's advice) Highland Print will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects or unsuitability of material.
  17. INSOLVENCY AND OVERDUE ACCOUNTS If any amount due to Highland Print shall remain unsettled for 30 days or more or if the Customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up partition issued against it or being a person commits an act of bankruptcy or has s bankruptcy partition issued against him Highland Print without prejudice to other remedies shall (i) Have the right not to proceed further with the contract or any other work for the Customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the Customer such charge to an immediate debt to him. (ii) In respect to all unpaid debts due from the Customer have a general lien on all goods and property in his possession and of any time be entitled to charge interest at 3% above the base lending rate of one of the four clearing banks for the time being from the date on which settlement was due until payment, both before and after judgement.
  18. ILLEGAL MATTER (a) Highland Print shall not be required to print any matter which in their opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights of any third party. (b) Highland Print shall be fully indemnified by the Customer in respect of any claims, costs and expenses whatsoever arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal right contained in any material printed for the Customer. The indemnity shall extend to any amount paid on a Lawyers advice in settlement of any claim.
  19. CONTRACT A Contract shall be formed only when Highland Print accepts the Customers order and this acceptance is only provisional and therefore not a binding contract until they have received all artwork or whatever the Customer is supplying to Highland Print.
  20. FORCE MAJEURE Highland Print shall be under no liability if they shall be unable to carry out any provision of the contract for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, draught, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency Highland Print may give written notice to the Customer elect to terminate the contract and shall be entitled to forthwith deliver an invoice for all work done and materials used up to and including the day of notice.
  21. LAW These conditions and all other expressed terms of the contract shall be governed and construed in accordance with the laws of England.
Terms & Conditions